My Home Contents Insurance, recommended by the National Housing Federation, now offers a simpler way to arrange your home contents insurance.

At Prima Group, we understand the need to stay warm during colder months, and portable heaters can offer a convenient solution. However, they come with significant risks that can impact the safety of you and your family. From fire hazards to electrical issues, it’s crucial to understand how to use these devices responsibly.

The latest edition of Prima News is now available. It includes updates on key projects, such as our award-winning community housing initiative and the new Healthy@Home project. You can also learn about the latest tenant satisfaction measures, cost-saving opportunities, and more. A printed copy will be arriving with all tenants soon. Read the full newsletter below to stay informed about what’s happening at Prima Group.

The Glover Place estate in Bootle has always been a close-knit, friendly community, home to residents who have lived there since its construction in the 1980s. This community spirit truly shone during the challenging times of the COVID-19 pandemic, with neighbours coming together to support one another. One resident who played a pivotal role was Helen Saunders, who recently received the Great Neighbour award through BBC Radio Merseyside’s Make a Difference campaign, recognising her exceptional contributions.

Our involvement began with multiple noise complaints and reports of suspected cannabis use from one of six flats within a residential block. In response to these early warnings, Prima Group took immediate steps to address the anti-social behaviour (ASB) in line with our commitment to maintaining safe and peaceful communities.

At Prima Group, growth is a key part of what we do. From apprenticeships to senior roles, our team members share how they’ve developed professionally and personally within a supportive and inclusive environment. In this article, staff reflect on their experiences, highlighting the opportunities and supportive culture that make Prima Group a great place to work.

Merseyside Fire & Rescue Service are working hard to reduce the number of deliberately started small fires, such as rubbish fires and bonfires, across our county. Last year, they responded to 218 deliberately started small fires over the bonfire period—a reduction of 18.7% compared to the previous year.

A housing development that sees local people working on their future homes in return for a mortgage deposit reduction has won two more prestigious awards.

In our latest Annual Report, we share the progress we've made in providing safe and affordable homes. This year, we launched our own repairs service, Prima Home Repairs, and continued to support tenants with financial and personal challenges. We also focused on improving tenant satisfaction, addressing anti-social behaviour, and preparing homes to meet future energy efficiency standards.

Our new freephone number is here. Contact us on 0333 355 9000 for free from landlines and mobiles. Same team, same service, no call charges. Our old number, 0151 452 0202, still works too.

Pension Credit gives you extra money to help with living costs if you’re over State Pension age and on a low income. Pension Credit can also help with housing costs such as ground rent or service charges.

A Wirral community housing specialist is teaming up with Wirral’s youth zone – to support young people out and about in Leasowe.  

An innovative community-led housing scheme in Wigan that’s helping local people get on the property ladder has been shortlisted for three national awards.

Delivered by Prima Group and Housing People Building Communities (HPBC), St William’s sees residents - known as home-partners - working 500 hours on the new development in return for a £10,000 reduction in their mortgage deposit.

In the latest edition of Prima News, we explore several important updates and services designed to improve your experience as a tenant.

Prima Group take a zero-tolerance approach to hate crime

Prima Group will not tolerate hate crime in our communities. We will continue to work with local partners and Merseyside Police to support our communities to ensure you feel safe where you live.

Liverpool City Council want to hear your views on a new five-year Housing Strategy for Liverpool.

Lithium-ion batteries are found in all types of domestic electrical equipment, including e-cigarettes, mobile phones, tablets, laptops, power banks, e-scooters, mobility scooters and electric bikes.

As part of our commitment to quality and customer standards, we strive to achieve an accurate, up-to-date and evidence-based understanding of the condition of our homes that can reliably inform the understanding of our homes so we can ensure they are good quality, well maintained and safe.

We're delighted to have won Best Affordable Housing Development (Up to £10M) at the Northern Housing Awards last night for our work with Housing People, Building Communities on the St William's development in Wigan.

We're joining a few other local housing associations at a housing drop-in event in Liverpool next Tuesday (28th), from 12pm - 2pm.