Tax Credits are ending - you will need to act soon!

Everyone of working age must move to Universal Credit (UC) by the end of 2024.

What happens next:

  • It is important to complete your Tax Credit renewal before changing to UC.

  • You will soon receive your UC Migration Notice Letter from the Government.

  • When you get your UC migration letter, you will have three months to act on it.

  • If you don’t complete the UC claim your tax credit payments will end on the date shown in your letter.

  • We recommend you Seek Advice - Our Income Officers can refer you to RAISE who can provide free advice or, alternatively, you can call the free Citizens Advice Bureau (CAB) Help to Claim Advisors on 0800 144 8 444. Open 8 am to 6 pm, Monday to Friday.

  • If you are still unsure and would like to talk to our Income & Support team call on 0151 452 0202 and ask to speak to your Income Officer.

It is important that you DO NOT make a Universal Credit claim before you receive the migration letter as this can remove the eligibility for transitional protection which the DWP offers.

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