Christmas Opening Hours
Prima Group’s offices will be closed from 4 pm on Friday 23rd December until 8:30 am on Wednesday 4th January.
If you usually phone the office to pay your rent, please do not wait until we are open after the Christmas break to make a payment. There are many other convenient ways for you to pay, even when the office is closed:
There are many other ways for you to pay:
Online: www.allpayments.net
Local Shop or PayPoint: www.allpay.net/outlets
Allpay (Phone): 0844 557 8321
Allpay (App): Apple App Store and Google Play Store
If you are struggling to pay your rent, please contact our Income Team at 0151 452 0202.
We are here to help and will do all we can to support you through any issues.
Visit our Income & Support Hub for help to boost your income and view a variety of other support options.
You can still contact us using the link below if you have an emergency during the closure.
We will respond to any general enquiries on 4th January.