Food, Furniture & Utility Bills

Food Banks

There are over 1300 food bank centres in the Trussel Trust network. The services provided by food banks may vary from area to area as they react to the needs of their community to provide help and support to local people in crisis.

If you have a foodbank voucher and need to find your local food bank, click the button below.

If you need help, please contact either your Housing Officer or Income Officer for a voucher.

The Help Through Hardship Helpline is a free phone service delivered in partnership with Citizens Advice. Their friendly advisers have already helped thousands of people who are worried about money and are here to help you access the support you need.

Utility Bills

Gas & Electricity

To find out who your energy supplier for your new home is, you can visit: Who is my gas and electricity provider?

Or you can call the following numbers (you will need the house number and postcode of your property):

If you’ve just moved into a new home, or haven’t looked at your current plan for a while, it’s worth checking which one you’re on.

Typically when someone moves, the supply for their old home is rolled onto a ‘standard variable’ plan. The same thing happens when a customer forgets to renew their contract. Switch suppliers to save money. In some instances, the gap between the average standard variable plan and the cheapest on the market can be as much as £260. For that reason, changing from an expensive variable plan to a more competitive one could save you a lot of money.

Water

All Prima Group properties are supplied by United Utilities.

If you are moving into a new home and need to advise them of a change of address, or you are a new client, get in touch with them using any of the options below:

For help with water debt visit: www.uutf.org.uk

Furniture

For help in a crisis contact:

Alternatively, contact your Housing Officer or Income Officer. We will be able to put you in touch with charities and furniture shops we work with across Merseyside, including St Vincent de Paul and the British Heart Foundation.

Council Tax

For council tax support, please click on the relevant link below: