Customer Enquiries
You can reach us using the form provided below or over the phone.
Our offices are open by appointment. Please get in contact and we can arrange a convenient time for you to call in.
If your contact relates to an emergency repair or incident, please call us on 0333 355 9000, and a member of our Customer Experience Team will be able to help you.
While we aim to respond to all methods of communication promptly, in an emergency, a call remains the best way to ensure your issue is picked up immediately.
Head Office
8 Columbus Quay
Riverside Drive
Liverpool
L3 4DB
Our phone lines are open
Monday | 8:30 - 17:00
Tuesday | 8:30 - 17:00
Wednesday | 11:00 - 17:00
Thursday | 8:30 - 17:00
Friday | 8:30 - 17:00
You can visit our head office by prior arrangement. Appointments are available Mon-Fri, between 9:00 - 17:30.
Our Leasowe office is open on Tuesdays and Thursdays from 10:00 - 15:00.
236 Twickenham Drive
Leasowe
CH46 2QE
8 Columbus Quay | Riverside Drive | L3 4DB