Rent Arrears & Former Tenant Debt Policies

We would like to hear your views on our Rent Arrears and Former Tenant Debt policies. As a customer, we value your opinion and would appreciate a few minutes of your time to tell us what you think of the policies.

The survey results will be used to ensure that our policies are clear to understand, use tenant-friendly language and provide sufficient information.

You can read the Rent Arrears Policy here and the Former Tenant Debt Policy here.

Please answer the survey using the button below once you have read both policies.